Shipping Policy
At Escapade Campers, we prioritise fast, reliable, and convenient shipping to ensure your outdoor adventures start as smoothly as possible. Whether you’re purchasing a rooftop tent or other camping gear, we offer various shipping options to suit your needs.
Standard Shipping
Our standard shipping service delivers your order within 3-5 business days across Australia. Shipping costs will be provided at checkout and are valid for 3 days due to fluctuating fuel prices.
Express Shipping
For those in a hurry, we offer an express shipping option. Contact us at support@escapadecampers.com.au to receive a quote. This service is ideal for last-minute preparations or urgent needs.
Local Pickup
We offer a convenient local pickup option for customers near our Brisbane or Perth locations. Place your order online and select ‘Local Pickup’ at checkout. We’ll notify you via email when your order is ready for collection, and you can arrange a pickup appointment with us.
Rooftop Tent Shipping
Given the size and weight of our rooftop tents, we provide three specialized shipping options:
- Warehouse Pickup: Collect your rooftop tent directly from our warehouse.
- Commercial Address Delivery: Have your rooftop tent shipped to a commercial address with forklift access for easy offloading.
- Freight Depot Pickup: Opt to pick up your tent from a nearby freight depot. Please note that it’s the recipient’s responsibility to offload the item and manage any pallets or packaging materials.
We are committed to delivering your gear swiftly and securely. If you have any questions or concerns about shipping, please don’t hesitate to reach out to us.